Warren and all the guy at Masters are lifesavers - they have been out a couple of times over the past year and have been very helpful, never pushy, spot on with estimates and work was finished on time!
With all the positive reviews I was hoping the experience would be better. Granted ours was a small job to fix some siding on our house. They were out at least 5/6 times to fix / redo the flashing/siding which I was grateful for the follow through. But then when they were going to finish everything up the contractor said he was no longer with the company and someone would contact us. We never heard back. Months later I get an email asking for a review, I informed them I had a bad experience, instead of looking into it they responded and apologized and asked if I wanted to be taken off their email distribution list.
Chuck and his entire crew did a great job. They were accurate with every detail that was quoted and we are very happy with the new roof. It has been a relief not to have to worry about the roof with all of the rain we had last year. Masters Roofing was not the cheapest quote we had but you get what you pay for. If you want a Nordstrom's experience not a Sears experience contact Chuck and he will take great care of you.
We would not hesitate to recommend them to family or friends and trust them with all our roofing "Projects".
They missed an opportunity for good customer service.
Chuck and his crew were excellent. We had multiple roofs worked on at our large dog boarding and daycare facility - which is challenging because we must always make sure all the dogs' safety comes first. This requires extra patience and communication - and the crew was fantastic at stepping up that way. The bid was competitive and knowing that Chuck and the company are local and steady was very comforting. We would highly recommend Masters Roofing.
Have had the privilege of working with Chuck and his team on several projects and always appreciate the professionalism and follow up. A critical component we are looking for in any company we work with is their ability to perform to schedule and maintain a clean work environment. Masters Roofing has always excelled in these areas, a primary reason they are a top roofing company on our list and one we gladly refer others to.
Masters Roofing is a US Roofing Contractor based in Mill Creek, Washington. Masters Roofing is located at 15712 Mill Creek Blvd #8, Mill Creek, WA 98012, USA.
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